Supplier Performance
We are pleased to provide online access to your Supplier Report Card and potential Discrepancy Reports.
To access this secured area, please enter the following as shown on your purchase orders from SPX:
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Your supplier number/code
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The first two characters of your supplier name (no spaces)
Supplier Report Cards (SRC) will be available the first business day following the 15th of each month. The SRC will reflect the previous financial month period.
Detail information regarding individual receipts is available by contacting your Buyer, Commodity Manager, Supplier Quality Manager or Supplier Quality Engineer.
Discrepancy Reports (DR) will be updated weekly and will be online for 12 months. If nonconforming material is submitted to SPX and a discrepancy is issued to you, a root cause analysis and corrective action report is to be submitted to either the Supplier Quality Engineer or the Supplier Quality Manager within 48 hours. Please reference the DR number in the subject line.
Root Cause Codes (RC) – These root because codes are assigned based upon the findings of SPX for the specific nonconformance. Depending on the code assigned, some may affect a supplier’s performance rating, while other will not.
The Root Cause Chart shows you, as a supplier, what SPX believes the root cause of the nonconformance is. Please check this area of the Discrepancy Reports on the website carefully, and if there is additional information SPX should know about that would affect the Root Cause assigned, please contact Cathy Hoban, Supplier Quality Manager, cathy.hoban@spx.com or Johnny Liu, Supplier Quality Engineer, johnny.liu@spx.com to review.
Product that is dispositional Use as Is (UAI) and was originally the supplier’s fault will still be coded with a Root Cause Code that affects the supplier’s performance rating.
Click link below to view Root Cause Codes:
Root Cause Codes March 13, 2012
Customer satisfaction is key to the success of our organizations. There is a heightened emphasis on 100% quality from our suppliers.
If a supplier does not meet SPX’s expectations on an ongoing basis, the ability to receive quotes for new product will be restricted.