Nonconforming Materials

Bosch selects suppliers based upon:

  • Quality
  • Delivery
  • Technology
  • Cost

Bosch expects our suppliers to thoroughly review “all” product specifications during the Request for Quote (RFQ) process.

If, as a supplier, you are unable to meet the product specifications (which includes, but not limited to, such things as tolerances, material, proper measurement and testing of product, etc.) the supplier should either no-quote or work with our Commodity Management and Design Engineering Team for clarifications/changes.

The reason this is important, is that once the supplier accepts the Purchase Order (P.O.) they are bound to provide the product to Bosch specifications.   If product is found to be nonconforming, the supplier is responsible to bring the product into specification.  Additionally, the supplier may be charged for lost revenue and manufacturing stoppage charges.

Any Bosch associate has the authority and responsibility to stop production and/or shipment in the event nonconformity is detected. Bosch’s expectation is that our suppliers practice this same empowerment with their associates.

Nonconformance’s are documented electronically through our Discrepancy Reporting (DR) process.  All nonconformances that are supplier-caused, affect the Supplier’s Report Card.  Once a DR is generated, the Bosch Buyer will notify the supplier to take immediate, long-term corrective action.

Depending on the nonconformance, a Supplier Corrective Action Report (SCAR) may be issued to the supplier.  (see SCAR section)

The disposition of nonconforming product may include one or more of the following:

Return to Supplier (RTS) Material: Nonconforming materials for which the supplier is responsible and quality concerns dictate its return for rework, replacement or credit.

Reworked Material: Material that can be made to conform to specifications if additional methods or resources are applied.

Scrap Material: Nonconforming material/products that cannot be economically reworked or repaired, and is unfit for use.

Use As Is Material (UAI): Material that does not meet specifications but can be used with Design Engineering authorized deviation for a specific product lot.

  • Waiver: Written authorization from Design Engineering to supplier which allows supplier to ship product to Bosch that does not conform to Bosch specifications.  The authorization applies to a specific purchase order and quantity, and must be approved prior to parts being produced/shipped.  The Waiver must be recorded within the Bosch Record of Inspection (ROI) prior to the parts being received into inventory at Bosch.
    • No other functional area has the authority to authorize a supplier to send parts that are not to specification into Bosch.

Processing/handling discrepant material is time-consuming and costly, not to mention, has a negative affect on customer satisfaction.   Because of this, Bosch has a Supplier Chargeback Program in which suppliers may be charged back for such things as rework, improper packaging of inbound product, lack of proper documentation, administrative charges, etc. (see Supplier Chargeback section)

If the supplier feels they are lacking information or need clarification on product specifications or any other topic…..please ask Bosch for assistance. This is key to avoiding nonconforming material rejections.